This privacy policy explains how Petal Palette processes personal data in connection with its florist workshop website and local flower order services. It applies to visitors, inquiry submitters, and customers who use the website for bouquet requests, consultation arrangements, or related communication.
We process personal data to respond to contact form submissions, manage bouquet and local flower order requests, confirm availability and service preferences, provide technical delivery of the website, maintain security, and keep records needed for operational or legal purposes. We do not state any broader use than those described here.
We may share personal data with service providers or operational partners that assist with website hosting, technical delivery, security, or communication handling, where such sharing is necessary for the stated purposes. Any recipient is expected to process the data only for the relevant service function and under appropriate confidentiality obligations.
We may disclose personal data if required to comply with applicable law, a court order, or a lawful request from a public authority. Disclosure may also occur where necessary to protect rights, security, or the integrity of the website and related records.
We may collect name, email address, phone number if provided, inquiry message, and service preferences when you submit a contact request, bouquet request, or order-related form. We also process limited technical data such as server request metadata and browser and device information for security and delivery purposes.
Personal data is received when you complete a form, communicate with us, or arrange a service. Technical data is generated automatically by the website and related systems during access, transmission, and basic operation.
Confirmed cookie uses are limited to essential site operation and storing privacy preferences. Analytics cookies and marketing or advertising cookies are not confirmed as active on this website.
We use cookies or similar technologies only for essential site operation and to remember privacy preferences. Where the browser permits, you may restrict or delete cookies through your browser settings, but some functions may not operate correctly if essential cookies are disabled.
Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. You may also have the right to request portability where the conditions for that right are met. We may need to verify your identity before acting on a request.
To exercise a privacy right, submit a request using the contact details in this policy and describe the data or processing concerned. We may ask for information needed to confirm your identity and to locate the relevant record before responding.
We keep personal data only for as long as needed for the purpose for which it was collected, including handling inquiries, managing orders, maintaining security records, and meeting legal or accounting obligations where applicable. When the retention period ends, data is deleted or anonymized according to our internal policy and system capabilities.
We may update this privacy policy from time to time. The revised version will apply from the date it is made available on the website, and material changes may be highlighted through an appropriate notice on the site.
Petal Palette processes personal data as controller for the operation of its florist workshop website, contact handling, order administration, technical delivery, and website security. Processing is based on the limited data categories described in this notice and is carried out only for identified operational and legal purposes.
Where GDPR applies, you may request access, rectification, erasure, restriction, objection, and data portability, subject to applicable legal limits. If processing is based on consent, you may withdraw consent for that processing at any time without affecting prior lawful processing.
Use the listed channels for privacy questions, data requests, or policy-related correspondence.
